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MGM Resorts’ New Room Service Fees: Charging for Plates, Forks, and Napkins Sparks Debate

Las Vegas has always been known for its glitz, glamour, and world-class hospitality. But a recent change by MGM Resorts is making headlines—and not for the reasons you might expect. The company’s decision to introduce new fees for basic dining essentials like plates, forks, and napkins with room service has set off a wave of reactions from guests and the travel industry alike.

What’s Changing at MGM Resorts?

In early 2025, MGM Resorts quietly rolled out a new fee structure for room service at several of its Las Vegas properties. Under this policy, guests ordering food to their rooms now face a choice:

  • Classic Service: For a $25 fee, meals are delivered with plates, silverware, and glassware—what most guests would consider standard service.

  • Takeout Service: For a reduced $10 fee, food arrives in disposable containers with plastic lids, and minimal utensils.

This change was first widely reported in April 2025 and has since been confirmed by multiple news outlets and social media posts from guests (Las Vegas Review-Journal, 2025; Fox5 Vegas, 2025).

Why Is MGM Doing This?

MGM Resorts has stated that the new fees are part of an effort to “provide guests with more options and flexibility” when ordering room service. The company claims that the takeout-style service is designed for guests who prefer a quicker, more casual dining experience, while the classic service remains available for those who want a traditional meal setup (Las Vegas Review-Journal, 2025).

However, many observers see this as another example of so-called “nickel-and-diming”—a trend where hotels and resorts introduce new fees for services that were once complimentary.

Guest and Industry Reactions

The reaction has been swift and mostly negative. Social media platforms and travel forums are filled with criticism, with many guests expressing frustration at being charged extra for what they consider basic hospitality. Some have even suggested that these fees could deter them from staying at MGM properties in the future.

Travel industry analysts warn that such fees, while potentially boosting short-term revenue, could harm Las Vegas’s reputation as a value destination in the long run (Travel Weekly, 2025).

The Bigger Picture: Resort Fees on the Rise

MGM’s new policy is part of a broader trend in Las Vegas and beyond. Over the past decade, hotels have increasingly added ancillary fees for everything from parking to early check-in. While these fees help companies manage costs and keep base room rates competitive, they can also leave guests feeling nickel-and-dimed.

What Should Guests Do?

If you’re planning a stay at an MGM property, it’s a good idea to check the latest policies before you book. Consider whether you’ll need room service and, if so, factor in these new charges to your overall budget.

Conclusion

The decision by MGM Resorts to charge for plates, forks, and napkins with room service has ignited a debate about hospitality and value in Las Vegas. As the city continues to evolve, guests will need to weigh the costs and benefits of these new policies—and decide for themselves whether the experience is worth the price.

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